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SECURE Online Order Form

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 Before proceeding to order, please read our License Agreement, Copyright, Purchase Terms, and Conditions, and Return Policy.
Proceeding with your order indicates you have read all of the above documents and agree to all the terms stated within those documents.
Returns and refunds are NOT provided for software sales and some hardware sales.

How To Order

In order to provide you with the lowest possible price and highest level of service, PATCHMAN MUSIC, LLC products can only be purchased directly from us. Payment is via PayPal, checks, cashier's checks, and money orders. Foreign orders must use PayPal. We do NOT accept purchase orders, bank transfers, or ship COD. ALL checks, cashier's checks, and money orders are held for 10 days before items can be shipped.

Yes, Email Delivery Is Available!

We email almost all of our soundbanks and software products! Please note: Some larger sampler banks and our Roland S-Series sampler banks cannot be emailed. If you pay by PayPal you can receive your new sounds usually within 48 hours through email. You will receive an email with an attached file that has been "zipped" which will need to be "unzipped" before use. Most email readers and computers these days handle this automatically. Unzipping utilities such as WinZip or Stuffit or any of the many free ones available off the web work as well.

Outside the USA? Please note that PATCHMAN MUSIC, LLC does NOT ship hardware products outside the USA...

YES: We can ship all software anywhere in the world usually by email delivery. YES we can ship the TURBO VL chip and all soundbanks anywhere in the world.

NO: We do not ship hardware outside the USA. NO EXCEPTIONS! We do NOT ship hardware to APO addresses. If you are outside the USA and you wish to buy hardware from us you will need to have a contact here in the USA pay for it and accept shipping from us. Please have your contact in the USA order the gear.


PayPal Logo at Patchman Music Patchman Music paypal banner logo wind controller Akai EWI To Order Online Via PayPal...

NOTE: We are in the process of converting the website to PayPal payments. If you did not see an "Add To PayPal Cart" button on the product page, then you can call Patchman Music at 440-740-1288 to place your order in person over the phone, or you can type into the box below what you want to order and we will email you a PayPal invoice so you can make the payment safely and securely through PayPal.

Please note that we do NOT ship HARDWARE items outside the USA. Sorry no exceptions. This restriction does not apply to software such as our TURBO VL upgrade chip or our soundbanks and software products which can be emailed anywhere in the world.

If you have any questions, please Email Matt or call us at 440-740-1288 before placing the order.

To get your PayPal invoice emailed to you, please fill out the following form. Make sure you enter your email address correctly! (The fields marked with * are required.)

Items To Be Ordered...

* Instrument / Volume / Format / Price:
Please type in the box below what you would like to order and an actual living human being will process it and email you your PayPal invoice.
You do NOT need a Paypal account to pay with Paypal.
Please note that for HARDWARE orders valued at over $50, a signature will be required upon delivery. No exceptions.
If packages are returned for any reason, buyer is responsible for all return shipping and re-shipping charges.
DO NOT INCLUDE YOUR CREDIT CARD INFO IN THIS BOX
!

Total Sale Amount Including Shipping: $ (U.S. Dollars)
See below to calculate your shipping and handling charge, add it to the total and enter the TOTAL SALE AMOUNT in this box.
If you are not sure, please leave it blank and we will calculate total.
8% Ohio Sales Tax will be added to orders shipped to Ohio destinations

Delivery Method...

* Ship Via:
Email shipping is available for non-sampler soundbanks only. Hardware items are generally shipped via FedEx Express Saver (3 business days, signature required).
Smaller items usually ship via US Postal Service Priority Mail.
We strongly recommend email delivery for all overseas orders whenever possible!!!

* Computer Type:


* Email Address:
IMPORTANT Please make sure email address is correct and valid in case we need to contact you.
WARNING: Do NOT use "free.fr" email addresses! They are blocked and will not work.
<------- REQUIRED ! !

 SHIPPING Info...

* Name:

* Ship To Address: Required for ALL orders even if using email delivery.
For hardware orders, a signature is required upon delivery. Please double check this data as the purchaser is responsible for all fees that may occur due to an incorrect address.

* Ship To Phone Number(s): Required for ALL orders even if using email delivery.


<<--- Click here to complete your order.
Clicking indicates you have read & agree to the terms of the LICENSE AGREEMENT & RETURN POLICY.

 

Click here to clear the Order Form and start over.


To Order By Check or Money Order...

For orders shipped within the United States we can accept a Check, Cashier's Check, or Money Order. If you wish to mail in your order, please click here to view our printable order form, print it out first then fill in the details, and send a check or money order (payable in U.S. funds to the order of "PATCHMAN MUSIC, LLC") to...

PATCHMAN MUSIC, LLC
9535 Greystone Parkway
Brecksville, OH 44141
U.S.A.

ALL checks, cashier's checks, and money orders are held for 10 days before items can be shipped. Please specify Instrument, Volume(s), and Format when ordering.

There is $40 fee for any payment that is returned or cancelled for non-sufficient funds.

OVERSEAS ORDERS must use PayPal for payment as specified above.


Shipping and Handling Charges for Software

The following chart will help you calculate shipping for SOFTWARE purchases. Shipping charges for new and used gear and hardware is stated in the gear description.

To calculate shipping and handling charges for SOFTWARE purchases shipped within the United States, please use the following chart.

If your SOFTWARE order totals...

$0-$150............add $6 for U.S. shipping/handling
$150.01 or more....add $9 for U.S. shipping/handling

FOREIGN ORDERS:
Add an additional $10 to the above shipping/handling charges. For example, if your order totals $70, add $16 for shipping/handling. (Foreign orders must add $30 shipping/handling when ordering more than 25 floppy disks.) Foreign orders must use PayPal for payment.

Software orders are generally shipped via U.S. mail. Hardware items are generally shipped via FedEx or USPS Priority Mail at our discretion.

LIFETIME GUARANTEE on SOFTWARE

We cannot provide refunds on software products. All software produced by PATCHMAN MUSIC, LLC is guaranteed to be free from defects for the life of the software. If you ever encounter a defect, simply return the ORIGINAL defective software to us along with the cost of shipping to receive your replacement. This guarantee is valid only for original purchasers. Foreign orders must add an additional $10 (U.S.) for shipping and handling. This guarantee is valid only for software products produced by PATCHMAN MUSIC, LLC. Software products produced by other companies are not covered by this guarantee.


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This page was last updated Friday, April 1, 2016
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